Resources
Field notes.
Short writeups on Salesforce, AI, and the integration work in between. Bias toward what's actually useful in production.
What an AI call agent actually does for a small business
An honest tour of where voice agents earn their keep, where they don't yet, and the questions to ask before you sign a contract.
ReadFive Salesforce automations every growing operations team should already have
A short, opinionated list of automations that pay for themselves in weeks. If you're missing more than two of them, you're leaving leverage on the table.
ReadBuying Salesforce consulting — what 'senior delivery' actually looks like
Most agencies promise senior consultants on the sales call and deliver junior consultants on the build. Here's how to tell the difference before you sign.
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