About
Boutique on purpose. Senior by design.
Integrity Tech, LLC is a consultancy focused on Salesforce and modern AI. Founded in 2021 by Ryan Patrick, the team has grown to include certified Salesforce administrators, developers, AI engineers, and integration specialists.
We're picky about who we hire and we prefer depth over breadth. The model is simple: the people you talk to during scoping are the people doing the build. No bait-and-switch from senior consultant on the sales call to junior consultant on the delivery. That ceiling on volume is also the point — if we work together, you get a senior team's full attention.
The AI practice grew naturally from the Salesforce work. Clients kept asking the same kinds of questions: can the form qualify itself, can the phone answer itself, can this manual handoff go away? The answers, increasingly, are yes — and the tooling has gotten good enough that small businesses can use it. That's what AI & Automation is for.
The team
Who you'll be working with.
Most projects pull in two or three of these roles. We staff for the work, not the org chart — you get the people whose skills match what you need built.
Salesforce Administrators
Configuring orgs, permissioning, sandboxes, and the foundational work that makes everything else possible. Senior admins who've seen the org you have before.
Salesforce Developers
Apex, Lightning Web Components, triggers, batch jobs, and the custom work that goes beyond clicks-not-code. With tests, source control, and code review.
AI Engineers
Building chatbots, AI call agents, and the model integrations clients increasingly ask for. Vendor-neutral — Claude, GPT, Retell, Vapi, n8n, whichever fits.
Integration Specialists
Wiring Salesforce to billing, marketing, telephony, e-sign, payments, and anything else with an API. With the observability and runbooks that keep it working.
How we work
A few things we believe.
- Honest billing.Hours are tracked, scope is written down, and surprises are flagged before they hit the invoice. If a job is going to come in under estimate, we'd rather you find out from us than from the bill.
- Senior delivery, no handoff.No bait-and-switch from the sales call to the build. The team you talk to is the team doing the work. That's the deal.
- Documentation is the deliverable.Code without runbooks is half a job. You should be able to operate without us. We'd rather earn the next project than lock in the current one.
- You own what we build.Everything ships into your accounts and your infrastructure — your Salesforce org, your cloud, your domain, your AI provider keys. No code or data sits on our servers. No recurring fees are paid to us. If you don't want to talk to us again after handoff, you won't have to.
- AI is a tool, not a strategy.We'll tell you when AI is the right answer and when a flow, integration, or boring spreadsheet would do. The goal is the outcome, not the buzzword.
Have a Salesforce or AI project in mind?
I respond to inquiries within one business day. No sales script, no junior handoff — just a conversation about whether we're a fit.